Discover Victoria & Melbourne with Bunyip tours!

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Discover Victoria & Melbourne with Bunyip tours!

FAQS

What should I bring?

  • Dress according to the weather – We recommend checking the weather app before your tour to pick the best outfit, but keep in mind that Melbourne’s weather can be unpredictable. It’s a good idea to wear light clothing along with some warm layers just in case.
  • Comfortable walking shoes
  • Water or a refillable water bottle (free drinking water may not be available along the way)
  • Snacks (there will be meal stops, but feel free to bring your own if preferred)
  • Credit/debit card for any additional purchases

Can I bring large items like prams, wheelchairs, or suitcases on board?

Just a friendly reminder that we want to make your travel experience as comfortable and convenient as possible, but due to the limited storage space on our vehicles, large items such as any type of walkers, wheelchairs, prams, strollers and oversized luggage will not be permitted on board. However, smaller personal items such as handbags, laptop bags and backpacks are welcome as long as they can be stored securely on your lap.

Please note that for the comfort and safety of all passengers, we reserve the right to refuse any items that we deem too large or that may obstruct the aisle or emergency exits. We apologise for any inconvenience this may cause, and we appreciate your understanding and cooperation.

What sort of vehicle will I be travelling in on our sightseeing tour?

Our sightseeing tours are conducted in comfortable, modern touring vehicles designed to provide a relaxed and enjoyable experience. Each vehicle has a maximum capacity of 24 guests, allowing for a more personalised and spacious journey.

Our vehicles are equipped with air conditioning and large windows for optimal viewing, ensuring you can sit back, relax, and take in the sights throughout your tour.

What are my payment options?

Full payment is required at the time of booking to secure your place on the tour. You can book online or call our team on +61 3 9629 3364 to make your payment over the phone.

When booking online, a confirmation email will be sent to you within moments of completing your booking.

Where do you pick up from?

We offer selected hotel pick-ups within Melbourne CBD for most of our tours. You can view our pick-up locations on the map here: https://qrs.ly/t6gr5t0

For our Phillip Island Express Tour, pick-up is from the corner of Market and Flinders Streets, next to the Immigration Museum (400 Flinders Street).

Are your tours wheelchair accessible?

We understand that accessibility is important for many of our guests. Unfortunately, our touring vehicles are not currently equipped to accommodate wheelchairs. This is due to the absence of ramps, handrails, and dedicated storage space for mobility aids.

If you have any further questions about accessibility, please contact us at info@bunyiptours.com and our team will be happy to help.

What COVID Safe Travel protocols are in place for your tours?

We continue to follow all relevant government health guidelines to ensure the safety and wellbeing of our guests and team. Our vehicles are thoroughly cleaned at the end of each day, and hand sanitiser is available onboard for guest use.

If you have any specific questions or requirements, please feel free to contact us at info@bunyiptours.com and our team will be happy to assist.

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