General Travel Information

Our Vehicles

Our tours are conducted in modern air-conditioned vehicles (Range in size from 13 -27 seats*). With small tour groups, there is plenty of time to get out & explore nature at its very best. You will enjoy the benefits of personalized & interactive service with our experienced, enthusiastic and informative tour guides.  

Departure Point- 570 fLINDERS STREET

Our tour departure center is centrally located in the Melbourne Central Business District at 570 Flinders Street and easily accessible by public transport.  All tram travel within the city is FREE and with a tram stop right outside our front door, accessing our office has never been easier (or cheaper!).  If catching a train, we are located an easy 2 minute walk from Southern Cross Station.  Just head south towards Flinders Street.  We are located on the corner of Flinders and Spencer Street (just next door to the 7Eleven Convenience Store).

Free Courtesy TRANSFER to 570 flinders st

Should it be required, we offer our customers a courtesy transfer service from selected inner city accommodations (excludes Neighbours Tours) to our departure point.  Please confirm your allocated hotel / hostel pick up time when making your booking.
Please wait outside your accommodation 5 minutes prior to pick-up time to avoid delays and we will transfer you to the main departure point free of charge.  Please note pick-up times may vary slightly depending on traffic, but we are unable to wait for lengthy periods of time should you be delayed.  You may have to make your own way to the main departure point or miss your tour so make sure to look out for us (no refunds for missed departures!).

Luggage Restriction

  • Only small carry bags on one day tours
  • 5 kg soft bag on two & three day tours returning to Melbourne
  • 15 kg backpack for three day tours with an Adelaide connection
  • 5 kg carry-on bag for Jump on / Jump off option

Child policy

Due to the duration and nature of our day and extended tours, we do not believe they are suitable for children under 4 years of age. However please feel free to contact our friendly staff for recommendations, as there are a number of tour operators that will be able to assist should you be travelling with very young children.  For children 4 to 12 years of age child rates apply.  Please note that if you are travelling with children on one of our extended tours you will need to chose the private room option as dorm style accommodation can not be offered as it is not suitable.

Tour Prices & Itineraries

Addictive Entertainment & Tours P/L t/as BUNYIP TOURS retains the right to alter itineraries, fares and vehicles and may cancel tours in unforeseen circumstances.  *Importantly BUNYIP TOURS reserves the right to use other accredited tour
operators and larger luxury coaches (48 seats) during peak periods if required.

Cancellation Policy

Cancellations within 72 - 48 hours of tour departure will incur a 50% loss of the ticket price. Cancellations within 48 hours of tour departure or failure to take up a tour will result in 100% loss of the ticket price.

Ipods

Audio language translations are available on some of our tours (Great Ocean Road day tours, Phillip Island day tours and Mornington Peninsula day tours). Our ipods are synced with Chinese, Japanese, Korean, French, German, Italian and Spanish tour information. These must be requested at time of booking.  Please note however that although we will do our best to meet your request we are unable to guarantee availability.

Specific Dietary requirements

Please advise us of any specific dietary requirements you may have at time of booking.  Please note that although we will do our best to meet your request, we are unable to guarantee this will be met, as some of our tours include travel into remote areas and some specific requests can simply not be catered for e.g. vegan, gluten intolerance etc. we would suggest you bring some suitable snacks along for yourself to avoid any disappointment.  Unused tour components (e.g.meals) will not be refunded.

Internet and WiFi

WiFi is available on selected tours and vehicles.  Please note we will do our best to make this available to you whenever and wherever possible, however it is not guaranteed.